We are happy to be able to let you know that a German version of the Pentalogic Planner web part for SharePoint is now available.

Although Planner was already partially localized for German, so that German end users would have see Month and Day names in their own language, administration and set up screens were previously only available in English and French.

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It’s always great to hear from our customers: positive feedback gives us a nice warm glow, and the less positive gives us the chance to work on our weaker points!

This just in from Alicia is definitely of the warm glow variety:

“Thank you so much for all your help. Your responsiveness and professional assistance epitomize ‘customer service.’ We are still working on perfecting our Sharepoint task list, and we literally would not be as far along as we are today without your Reminder web part. It is exactly what we needed!”

Thank you Alicia!

Alicia also put in a request for a new feature for Reminder, which we are incorporating into the next release – watch this space!

So if you have any feedback for us – good or otherwise – or suggestions for product features or enhancements that you would be interested in, please get in touch.

Did you know that you can customize SharePoint alerts with Pentalogic SharePoint Reminder webpart by merging data from fields in your lists into the subject and message of each email alert?

This is one of the most powerful features of Reminder  and in this way you can personalise each Reminder email so that you will often be able to include enough data to enable the recipient to complete a task without having to check the task list.

It works just like a Microsoft Word Mail Merge.  Include the Merge data by inserting the name of the field containing the data you want to merge into your email message or subject line in square brackets: [FIELDNAME].

So, for example you may have a list of equipment requiring testing, with its location and the date when the next test is due.  Have Reminder send your service engineers emails telling them exactly what they need to test, where and when.

So you message would look something like this:

“This message is sent to remind you that the [EQUIPMENT NAME] at [EQUIPMENT LOCATION] is due to be tested on [NEXT TEST DUE DATE]”

Which would appear to your engineer as:

“This message is sent to remind you that the Potterton 2000 Gas Boiler at 37 Gloucester St, Bristol is due to be tested on Monday 1st September 2009.”

Your engineer now has all the information needed to get on with the job, without having to check details on the task list.

For more details and examples have a look at the Pentalogic Reminder online manual.

In the past few weeks we have moved into a new, custom-built, software development facility in Cheltenham, England.

New office break room

Pittville Pump Room

As well as having possibly the best coffee machine in Gloucestershire our new facility also gives us the ability to offer telephone support to our customers, in addition to the email support we have always offered.

Click here for full contact details.

Cheltenham